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Store Policies

Shipping + Pickup


Order processing takes place during normal business hours, Monday through Friday. Please allow 2-4days for processing. Orders received after 2PM will be begin being processed the following business day.


Local Pickup 

An email will be sent when your order is ready for pickup. Orders can be picked up Tuesday- Friday, from 10am-6pm



Orders are generally be processed and shipped within 2-4buiness days. We will contact you if a personalized order will not be ready in that timeframe.

Custom Order Request

These orders take 7-14 business days after order approval depending on the item/s. Estimated time will be given upon order request

Returns + Exchanges


We do our very best to provide quality products you will love. We want our customers to be completely happy with their purchase.

If we made an error, please contact us within 14 days of receiving your merchandise and we will be happy to find a solution. We will replace, mend or return for a full refund. 


Printables and Engravables:

These are considered custom orders and are non-refundable.

PPE- Masks :

PPE is non-refundable due to safety regulations

Items not printed or engraved:

Refundable within 7 business days. Please contact us prior to returning. 

Please return all items in new condition, unused or damaged within 7 days of approval with a recommended tracking #. 

Unfortunately, we cannot refund shipping and handling fees and customer is responsible for re-shipping fees for exchanges.

Please send refund requests to


If you do decide you want to cancel your order completely, please notify us within 24 Hrs of placing your order and we will refund you in full within the next 3-5 business days. 

Please send refund requests to 

Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  5. To comply with any applicable laws and regulations.

Our company is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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